Help and Advice

Help and Advice

Need help and advice? We all have times in life when we could do with a little extra support.

Whether you are finding your way with academic work, wondering what the next step should be or just trying to figure out how to get to the end of the week. The RAU is here to support you when you need it. Don't wait until a problem has grown very serious - we would much rather you came when something is relatively minor, so that it can be resolved more quickly.

Whether it's to do with money, accommodation, mental health or just your general wellbeing - support is there for you. Below, you will find links to advice and information on some of the most common student concerns.

There is a wide range of support and counselling services available to you, we even have our own in-house Counselling, Health and Wellbeing Officer. If you find yourself in need of support, please contact the RAU’s Student Support Service Manager, Julie Tottle on  01285 889908 or email

Validium 24 Hour Counselling Service

All RAU students also have access to an external confidential counselling service which provides appointments face to face or by phone 24 hours a day, 7 days a week. This means that whether you are on campus for the day, at home over the holidays, or on placement somewhere else in the world, there is always someone to support you, no matter what the time of day or night. All you need to do is call  0800 358 4158. This service is also free for students to use.


The Chaplaincy is here for all faiths and hopes to offer help and support in whatever way it can. There are a numerous events going on throughout the year for many faiths as well as just general events for people to socialise and relax. The Chaplaincy is here also to support you as an individual, whether you just feel like a chat or have something bigger on your mind. Contact:

Further details of how the University can support you can be found  here


Where to find other support

Police, ambulance and fire service (emergency): 999

NHS medical help advice (24 hours): 111

Police non-emergency (24 hours): 101

Samaritans (24 hours): 116 123

SANE Line - Mental Health Helpline (6pm - 11pm): 0300 304 7000

PAPYRUS - Prevention of Young Suicide: 0800 068 41 41

NHS Choices - Information about Alcohol

GamCare - Information about Gambling: 0808 8020133

FRANK - Drugs advice: 0800 77 66 00

Rape Crisis - Rape Crisis: 0808 802 9999

Sexual Assault Referral Centre (SARC) - SARC: 0800 090 1234

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Registration Details

Registered Office: Royal Agricultural University, Stroud Road, Cirencester, Glos, GL7 6JS
Registered in England Company Number: 08540244
Registered Charity Number: 1154402